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ArcGIS Online User Levels are Changing

A major change to ArcGIS Online User Levels are coming December 4th, 2018. This is a welcome change to the current “Level 1” and “Level 2” setup, but it will come with some growing pains. These User Levels will be converted to the newer ‘User Types’, and each User Type will have a mix of capabilities and Apps available.

What’s changing?

With the December release of ArcGIS Online, all existing Level 1 and Level 2 users will be changed to new User Types, along with 3 additional User Types being added. The new names are: ArcView and ArcIn… just kidding! For existing accounts, this is more of a re-branding since nobody wanted to be Level 3 with a sibling that was Level 4 (that is dating a Level 1 that used to be a level 5). Drama.

The bigger change here is the introduction of a new “GIS Professional” type. It’s this new type that has access to ArcGIS Pro, and isn’t directly related to the current Level 2 account. Maybe a chart and picture will help:

Compare old and new User Types

New User Types (via Esri)

Comparing User Types

User Types will be the new way to setup users in your organization based on the Capabilities and Apps required to do their work. Some of these new User Types will also have additional add-ons that can be configured to enhance the standard set of apps available.

The primary capabilities for each User Type is an expansion on the Level 1 and Level 2 users of today. I’ve taken the list from Esri and removed the App bundles to focus on the primary capabilities, but I strongly encourage reviewing their documentation for full details.

AGOL Capabilities

The Apps provided for each level are grouped together in named bundles. This is because we didn’t have enough new terminology at this point (and much easier to refer to a long list of apps if Esri bundle’s them). Either way, here is the breakdown with a selection of pastel colours I was able to find in Excel:

Apps by bundle and user type

Wondering where some of the niche Apps went? Not to fear - Navigator for ArcGIS, ArcGIS Business Analyst, Insights, Drone2Map, and Maps for Adobe Creative are all still available to add to your subscription.

Mark your calendars!